Privacy Policy

Effective Date: 20th January 2025

This Privacy Policy describes how The Astral Advisor (operating at theastraladvisor.com, hereafter “we”, “us”, or “our”) collects, uses, and safeguards your personal information when you visit our website and use our services. We are committed to protecting your privacy and ensuring that your personal data is handled securely and transparently.

1. Information We Collect

a. Personal Information

When you interact with our website or request services, we may collect:

  • Identification Details: Name and email address.
  • Astrological Data: Birth date, birth time, birthplace, and any other relevant details voluntarily provided to tailor your requested services.
  • Tracking Data: Information such as your browser type, IP address, location data, and device information collected through cookies, logging, and other tracking technologies.

b. Sensitive Information

We do not collect any sensitive personal data (e.g., health, ethnicity, or religious beliefs) beyond the information you voluntarily provide for the purpose of delivering our services.

c. Collection Methods

The data is collected via:

  • Service and Order Forms: When you register, request a reading, or complete an order.
  • Cookies and Tracking Technologies: To enhance your browsing experience and monitor user interactions.
  • Automated Logging: For maintaining security and understanding site usage patterns.

2. Purpose of Data Processing

We use your data for the following purposes:

  • Service Provision: Your information is used to generate personalized horoscopes, natal charts, and tailored readings that help deliver a more accurate service.
  • Marketing Communications: With your consent, we may use your email address to send newsletters, promotional offers, and updates. You can opt out at any time by unsubscribing using the corresponding link in the emails or contacting us via our contact form.
  • Data Analytics and Website Improvement: Collected data (such as cookies and browser logs) is analyzed to improve website functionality, personalize user experiences, and refine our service offerings.

3. Legal Basis for Processing

  • User Consent: Prior to collecting any personal information via forms or cookies, we ask for your explicit consent. You may manage your cookie preferences or withdraw consent at any time using our contact form.
  • Contractual Necessity: Processing is necessary to fulfill our contractual obligations to you—for example, delivering paid astrological readings via email.
  • Legitimate Interests: We may process data to improve our website and services; however, this is done in a way that respects your rights and freedoms.

4. Data Sharing and Disclosure

  • Third Party Services: We use third-party services (such as payment providers and analytics tools) that may process your data outside the EU. We ensure compliance by using Data Processing Agreements (DPAs) with these service providers and Standard Contractual Clauses (SCCs) approved by the European Commission.
  • International Transfers: Your data is stored on our secure servers. If any personal data is transferred outside the EU, we ensure that appropriate safeguards—such as Standard Contractual Clauses (SCCs)—are in place.
  • Legal Disclosures: In rare cases, we may disclose your information to comply with a legal obligation, such as a subpoena, or to protect our rights or those of our users.

5. Data Retention and Deletion

  • Retention: We retain your order and account data until you request deletion or otherwise terminate your relationship with us.
  • Data Deletion: You can request the deletion of your personal data at any time by contacting us via our contact form. Marketing emails include an unsubscribe option.

6. Data Security

We implement industry-standard technical and organizational measures to protect your data, including:

  • Encryption: Data is transmitted over secure channels (SSL/TLS) and stored on secure servers.
  • Access Controls: Strict internal protocols ensure that only authorized personnel can access your personal information.
  • Breach Protocols: We have procedures in place to detect, report, and manage data breaches promptly. In the event of a breach, affected users will be notified as required by law.

7. Your Rights

You have the following rights regarding your personal data:

  • Access and Correction: Request a copy of the personal data we hold and ask for corrections if necessary.
  • Withdrawal of Consent: You may withdraw your consent for marketing communications or data processing at any time.
  • Data Portability: Request a copy of your data in a portable format.
  • Deletion: Request that your data be deleted from our systems.

To exercise any of these rights, please contact us via our contact form.

Additional Rights for EU and California Residents

If you are a resident of the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR), including:

  • The right to restrict processing under certain conditions.
  • The right to object to processing, including for direct marketing purposes.
  • The right to lodge a complaint with your local Data Protection Authority. For example, you may contact the European Data Protection Board at https://edpb.europa.eu.

If you are a resident of California, you have additional rights under the California Consumer Privacy Act (CCPA), including:

  • The right to request details of the personal data we collect, use, and share.
  • The right to opt out of the sale (or sharing) of your personal data, if applicable.
  • The right to receive equal service and pricing even if you exercise your privacy rights.

To exercise these rights, please contact us at info@theastraladvisor.com or use our contact form.

8. Cookies and Tracking Technologies

  • Usage: We use cookies and similar technologies to monitor user interactions, personalize your experience, and improve our website performance.
  • User Control: We do not set non-essential cookies until you provide explicit consent. You can manage or opt out of cookies using our cookie management tool or your browser settings. Please note that disabling cookies may affect some site functionalities.

9. Minors

Our services are intended solely for individuals aged 18 and older. We do not knowingly collect data from minors. If you are under 18, please do not use our website.

10. Contact Information

For any questions or concerns regarding this Privacy Policy or to exercise your rights, please contact us via our contact form or email us at info@theastraladvisor.com.

11. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this policy periodically.

By using our website and services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

Thank you,

The Astral Advisor team.